If you see some transactions are Z rated on your VAT return unexpectedly, the most common cause is that the Lease has VAT for commission switched off.
This is how to check it:
- Open the tenancy page based on the tenant name you see on the transaction line.
- In the Details tab make sure Commission VAT is switched on.
- If it was off by mistake, switch it back on and save. You still have to rectify existing payments which didn't include VAT.
This is how to do recalculate VAT for existing payments:
- On the lease page go to the Account tab.
- Find the relevant payment based on the description.
- Click on the icon to to open the payment.
- Check the last column in the table with header VAT. Its probably zero.
- Click Unapply All and then apply again to the correct invoices.
- Click Save. This will recalculate the VAT of this payment.
- You can open the payment again and check the VAT column to ensure the VAT is calculated.
To avoid this happening in the future, make sure the setting to automatically switch on VAT commission for new leases is on.
- On the main ribbon go to Control Panel.
- Click Settings.
- Select the Owners tab.
- Check the Charge VAT on commission by default.
- Click Save.